Privacy Policy
Effective Date: January 1, 2026
I, Gena Golden, Inner Coach Counseling and my associates and affiliates take your privacy matters. We are committed to protecting the personal information you choose to share with us and to being transparent about how that information is collected, used, and safeguarded.
This Privacy Policy explains how Gena Golden, LCSW, and Inner Coach Counseling, (“we,” “our,” or “us”) collect, use, and protect your information when you visit our website, request resources, subscribe to our email list, purchase digital products, register for workshops, or contact us.
Information We Collect
Depending on how you interact with our website, we may collect:
Your name
Email address
Phone number
Mailing address (when applicable)
Information submitted through contact or intake forms
Purchase history for digital products or services
Website usage information such as browser type, pages visited, referring websites, and device information
Marketing analytics collected through tools such as Meta Pixel, Google Analytics, or similar technologies
You provide personal information voluntarily when downloading resources, requesting services, subscribing to emails, or completing forms.
How We Use Your Information
We may use your information to:
Deliver requested resources and educational materials
Provide information about psychotherapy, hypnotherapy, coaching, workshops, and consultations
Process purchases and registrations
Respond to your questions or requests
Send newsletters and educational emails
Improve our website, services, and educational content
Measure advertising effectiveness and improve future marketing
We do not sell, rent, or trade your personal information.
Email Communications
If you subscribe to our email list, you may receive:
Mental health education
Liberation-focused wellness resources
Announcements about workshops and speaking events
Information about new digital products
Practice updates
Occasional promotional offers
You may unsubscribe at any time, just let us know.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
These technologies may help us:
Analyze website traffic
Improve website performance
Measure advertising effectiveness
Provide more relevant content
You can adjust your browser settings to decline cookies if you choose.
Third-Party Services
We may use trusted third-party providers to operate our business, including providers for:
Website hosting
Email marketing
Payment processing
Scheduling appointments
Video conferencing
Marketing and advertising
Analytics
These providers receive only the information necessary to perform their services and maintain their own privacy and security practices.
Confidentiality and Therapy Services
Submitting information through this website, downloading a resource, subscribing to emails, or requesting information does not establish a therapist-client relationship.
Please do not submit confidential, sensitive, or urgent mental health information through website forms or email.
If you are experiencing a mental health emergency, call 911, go to your nearest emergency department, or contact your local crisis services immediately.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Update your contact information
Request deletion of your information (subject to legal and professional recordkeeping requirements)
Unsubscribe from marketing communications at any time
Children’s Privacy
Our website and services are not intended for children under the age of 13 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children through this website, unless for mental health therapy, with the consent of a caregiver..
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.
Contact Us
Gena Golden, LCSW Inner Coach Counseling, LLC
Website: https://www.innercoachhypnotherapy.com
Therapy Email: info@innercoachhypnotherapy.com (for mental health therapy)
Coaching Email: innercoachatl@gmail.com (for coaching only)
If you have questions regarding this Privacy Policy or your personal information, please contact us using the information above.